Saturday, 8 November 2008

Look for space

This is a personal message.

I rant so often on here, I thought I better write something positive for once. (Don't worry, normal service will be resumed shortly!)

You can take this however you like, whether driving, testing, teaching or just as a motto to live life by.

Look for Space.

What do I mean by this?

Well we spend too much time looking for trouble, as drivers spotting hazards, as assessors and examiners and trainers looking for faults, as human beings looking for trouble. It's how we've evolved.

The only problem with this is that by looking for trouble we so often find it.

There is a common effect which any driving instructor will tell you about - our customers are trained (from the HPT onwards) to look for potential hazards, that we start to concentrate on them. Learners will naturally look at the problem and as the hands follow the eyes they will steer towards it. We often do the same in life - we look for problems and by looking for them we find them and hit them head on.

Many trainers are aware of the power of a positive instruction (as opposed to the classic "don't think of pink elephants" problem), where you encourage a positive response, which for some reason gets a much more immediate and positive reaction. If you say "don't think of pink elephants" you think of them, then need a moment to clear your head, or often, you can't get the damn things out at all.

If you want someone not to think about pink elephants, tell them "think about the full moon on a clear bright cold night". The effect is immediate, needing no concious thought to change what we are doing.

The human brain has evolved to think in terms of positives. This means that a negative suggestion will take concious effort to apply. "Don't annoy uncle Doreen this Christmas", will have a completely different response initially to "Be nice to uncle Doreen" (until uncle Doreen sits in your favourite chair and looks like he/she is expecting to have everything done for him/her for the entire festive season at least).

So yes, we should be aware of the potential problems, but instead of thinking "don't hit the parked car", start looking for space. If you can't find it, or it is restricted - slow down until you can find it.

Back to the personal note - start thinking in terms of what you SHOULD do, CAN do and COULD do. If you are thinking of what you don't want to do - do what the shrinks would term "re-framing" - start to think of that thing in terms that positively steer you into a good place.

Sunday, 12 October 2008

Training to pass a test?

There's a lot of instructors around who will quote a thousand and one qualifications at you to prove how good they are (I even know of one who advertises that he is a cycling proficiency trainer! I'm pretty sure this is slightly tongue in cheek as he seems like a pretty good ADI).

But what actually qualifies them to teach you?

The simple answer is that green badge. (The pink one will do, but this actually means they're ALLOWED to teach, but not QUALIFIED.)

So what does this mean?

Well, in some situations it means that they've taught themselves pretty much, maybe they've had a week or so's training, sometimes they've taken a bit longer and had maybe 60+ hours of training to actually teach someone to drive.

But how relevant is this?

The first problem with getting that green badge is that it is all about performing set exercises (imagine an exam when you know the possible questions beforehand), which are actually quite simple to practice. This doesn't mean that it is simple to pass - the majority of people are trained so badly that they do not understand the basic key principles of teaching (trained by people who profess to know them, but who then ignore them when it comes to training the trainers!).

I myself really did not understand the core competencies when I passed my part 3 to become a qualified ADI. I was lucky that my ability at levels of instruction and Q and A got me through.

The second problem is to do with the way that ADI training courses are run - they are run in the same way that the worst ADIs practice - they teach you to pass the test, but when presented by something out of the ordinary (the L-test that goes off route, or the ADI test where the examiner starts asking awkward questions or making mistakes that you weren't primed for) they have no idea how to handle them.

So what is the solution?

The solution is for ADIs to be trained in teaching before they are trained for the pre-set tests of the part 3 exam.

For all of you out there who are training to be ADIs who are wondering when it will all start to make sense - either your trainer is failing you, by not starting at the beginning, but throwing you into "big picture" training too early, or you are failing yourself by not asking your trainer to explain exactly what they mean at EVERY stage.

How should you learn?

Well it should have started with your part 2 training - understanding why you were doing all of this stuff, with commentary driving to explain every step you take. Then it should move on to the simplest of tasks - guided instruction, broken down in detail, and explained simply and clearly.

From here you should repeat the same task at the prompted stage, and then you should learn to grade your instruction from one to the other, incrementally changing from full instruction through to early clear prompting and finally to the subtlest of hints.

Then you need to be able to read your student to assess which level they need, and to understand the point at which they need no more instruction at that skill, while anticipating things which may mean that you need to quickly leap in with full guided instruction again at a moment's notice.

This is how people learn new skills - it is also how to correct faults in the skills someone already has (core-comps - sorting the fault).

Only once an instructor can understand these levels of instruction can they start even thinking about fault spotting and analysis.

Who cares about briefings, who cares about recaps, who cares about whether the PST starts in the test centre car park or not?

Build the foundations first.

How well qualified are ADIs? It all depends on the quality of their training.

Saturday, 27 September 2008

Using a driving instructor's car for test

People who just want to use my car for the driving test make me laugh.

When they ask, I usually bite my tongue and ask them why? Hell - why not use your own?

I even had a parent ask me this and I asked them why they would not lend them theirs (they had been teaching their son in it) as he would be more used to it - and what was their response?

"What if he crashes it?"

LMFAO!!!!!!!!!!!!!!!!

So him crashing my only source of income would be ok then would it?

Not a chance guys. If you want a car for the test - hire one.

If you want someone to teach you to drive - phone a driving instructor - not a car hire firm.

Just in case you're confused, you can take any car to a driving test as long as it is in a fit condition to use on the road (would pass an MOT on the day, including having no warning lights, everything works) and it is insured for the purposes of the test (check with your insurance company, they usually are, but some will stipulate that you tell them - if you don't and you crash on test then you're not covered and you can guarantee that the examiner will sue you for lots and lots of money - get it sorted). It needs tax and a valid MOT and remember that the examiner will ask the candidate to check certain things on the vehicle before the test starts (lights, brake lights, screenwash maybe.....) so don't turn up in a wreck, or you'll have wasted your fee.

The car does not need dual controls, the car does not need to be of a certain size.

The DSA have a list of unsuitable vehicles (vans without rear side windows, some convertibles), which are deemed unsuitable purely because of the vision from the examiner's seat.

So please - stop asking us this dumb question. We would be stupid to say yes.

Monday, 22 September 2008

Intensive Driving Instructor Courses

This one has turned up a couple of times recently.

There's a few companies who suggest that you can train intensively to become a driving instructor - very tempting if you've just lost your job or taken redundancy, or even if you're thinking about changing careers and want as little time "sans-wage" as possible.

The fact is though - it's a long process.

There's 3 exams to pass, each with their attendant waiting times (2 weeks minimum for part 1, then 5 weeks ish for part 2 and another 5 weeks for part 3).

There's also the Criminal Records Bureau checks, which can take a couple of months to sort out.

Both Passmasters and The Instructor College supposedly offer intensive courses - one of these is advertised as a 2 week course to learn everything you need to know to become a driving instructor!!!!!!!

Yeah right.

In the real world - you'll need to study like hell to get through part 1 (don't bother paying anyone to train you for this - you can do it with nothing more than the internet and the instructor forums - if you have a trainer lined up for the rest of the training they'll help you out over the phone and email for nowt usually).

For part 2, unless you are already an advanced driver capable of a very high standard of driving (IAM would get you close, RoSPA Gold would get you closer, DIAmond is the same as part 2), you'll need a good few hours - reckon on between 10 and 20 hours of training. Add on to this all of the private practice you will need to do to make sure these techniques are what you do ALL THE TIME, not just on your training sessions, and you'll find that you've done around 120 hours of driving before you take the test. Even if you have passed an advanced test, you'll want to have a couple of sessions to check you're up to the right standard at the time and working to the same standard that the DSA expect of you.

Then comes part 3.

Well the training companies usually recommend 40 hours of part 3 training, and will often insist that you throw yourself into one of your three part 3 attempts before they offer any more, whether you are ready or not.

The reality is that unless you are already a trainer or a coach, you will need around 60 hours of training for this part of the process.

Despite the promises of the big schools - you will probably find that you can't get enough training when you need it ("sorry, our next available appointment for you is at 2am on February 37th 2019, but of course this will be free under our promise of all the training you need - thank-you for training with us, have a nice day"). Many potential instructors find that despite signing up for a training "package", they still need to pay for extra training out of their own pocket to enable them to complete the 3 parts before their 2 years is up.

So - are intensive driving instructor training courses worth looking at?

Don't be bloody stupid.

So what should you do?

Look for a good trainer in your area and make sure that they can fit you in. Never pay for more than one session in advance (this way you can leave without being tied in to paying £4k to a company who can't fulfil their promises). Always expect it to be harder than you think - it probably will be.

Saturday, 6 September 2008

Lots of hits for Driving Instructor Earnings

I'm still getting lots of hits from the search engines for Driving Instructor Earnings, so I thought I'd offer you guys some links:

  1. Driving Instructor Earnings Calculator - though not entirely accurate, this is worth a look. If you think things through carefully you can actually get a reasonable impression of how hard you'll have to work. Bear in mind that for every 1 hour lesson you give, you'll need to work for around 1.5 hours, for every 2 hour lesson - 2.5 hours. Don't forget to look at the "after tax" bit!
  2. Becoming a Driving Instructor - The Truth Behind the TV Ads - A great article about whether it's worth becoming a driving instructor or not.
  3. So you want to be a driving instructor? - A real article by a real instructor. No, he's not a happy bunny.
  4. Instructor Training Colleges and Empty Promises - The infamous "Money for Cold Hope" article from the respected industry representatives - the Driving Instructors Association.
  5. Driving Instructor Pay - How much you could earn - the optimistic but realistic version.
  6. Driving Standards Agency Forum Thread - boy was this guy not happy when he posted.
  7. Driving Instructor Jobs - Advice from Career Scotland, with the very interesting fact that only 4% of ADIs have flexible hours. ("Work the hours to suit you" indeed. Please add "r customers" to that statement.)
  8. Money Saving Expert - An interesting thread from a non-ADI forum. Friends, relatives and Instructors tell their side of things.
  9. Becoming an ADI - the 2pass view, written by an ADI.
  10. Real driving lesson prices - what we see every day, just for when you are working out how much you'll earn based on £20/hour.
After reading those you should get a realistic idea of what you can expect. Good luck.

Wednesday, 30 July 2008

Enough Work for Driving Instructors?

I really don't know if there's enough work for all of us ADIs at the moment. The fact is - no-one else does either!

Oh the joy of it!

There are lots of posts on the forums at the moment:
http://www.drivertrainingtoday.co.uk/forum/index.php/topic,32850.0.html
http://www.adiforum.co.uk/cgi-bin/yabb2/YaBB.pl?num=1217356506
http://www.adiforum.co.uk/cgi-bin/yabb2/YaBB.pl?num=1216972910

...and we can never get any agreement.

The fact is, if you expect to just be a driving instructor in this business, you're gonna come a cropper.

Being a franchisee is the nearest to having a job that you can get, but it's the kind of job where your boss can send you home with no pay whenever he likes! Have a look at the last link to see what happens when an instructor trusts to BSM or AA to find them work - it simply doesn't happen unless you do it yourself!

Going independent is not easy, but the fact is that you will be in control of your career. You will live or die (metaphorically I hope) by your business skills.

You will need to:

  • Advertise effectively (websites usually work the best, shelling out £500 to Yell is possibly the worst)
  • Answer the calls that come from the adverts effectively (you can't do this if you're out on a lesson, but a good answerphone message can help to get leads)
  • Convert enquiries into sales (if you're not a natural sales person, employ someone who is, or find out how to do it without feeling like a nasty slimy creep)
  • Ensure your customers are so impressed with you that they tell their friends (reminding them to sometimes helps, or offering incentives for them to can help!)

Once you've done all of these if you can't make it then you need to get out.

There are enough customers for all the ADIs and PDIs out there - unfortunately 95% of instructors are fighting for 35% of the customers.

Think about how you find people.

Find cheap ways to get noticed.

Make sure your service is second to none.

Friday, 11 July 2008

Corporate Manslaughter and Driving at Work

This could be a biggie.

Or it could just disappear like much of this legislation as no judge wants to be the first to hand down a sentence.

The fact is that there's loads of legislation to safeguard drivers at work, but until recently the fact that your driver had a license and was insured, and the vehicle was safe and legal was all that employers looked at.

With recent focus shifting to training and Health and Safety, the ambulance chasing "no win, no fee" solicitors have started getting in on the act, leading to more prosecutions of companies who haven't risk assessed or trained their drivers.

If a company employs a 17 year old who has just passed their test in a Corsa to drive a 3.5 tonne long wheel base van, would you expect them to take some time to risk assess and train this driver?

So would I.

In many small companies this is done by the company owner - all informally and to be honest this often works reasonably well. All that is needed for this kind of company is for the "risk assessment" to be formalised and recorded and for the training to be agreed and successful in proving that the driver is now safe in the vehicle.

In larger companies this process is taken in hand by the fleet or HR management, who will usually employ one of the big fleet training providers to complete this process.

The problem occurs in the medium sized companies - the ones who have grown beyond the ability for the boss to sit in for a day or so, but haven't yet put the procedures in place to ensure that the assessment and training process takes place.

These are often the same companies who have yet to formalise procedures for drivers or even start recording license details on a regular basis.

These are the companies who may be most at risk from driver legislation.

Save yourself a problem - get your fleet assessed and trained.

More info:
Corporate Manslaughter - Guidance from the Ministry of Justice

Corporate Manslaughter - Help from the HSE

Corporate Manslaughter - Guide for Fleet Managers from BusinessCar

Corporate Manslaughter & Driving - Info from a fleet driver trainer

Will it lead to more work for Fleet ADIs?

Well it probably will, but as always the majority of companies who take the time to comply with H&S legislation are usually the ones who don't really need to.

Until there is a big prosecution most companies will do the minimum necessary amount of training. The short term view will always be prevalent across industry.

Luckily there are some companies who take the lead and run with it - these guys are reaping the rewards, both financially and in terms of business efficiency.

Good luck to them.